Warranty and Maintenance

Jūrmalas Mežaparki Ltd. offers 2 year warranty for all equipment’s defects, associated with manufacturing defects or material defects. Jūrmalas Mežaparki Ltd. provides additional warranty associated with manufacturing or material defects form the day of received payment. Our responsibility as the manufacturer under this warranty is the replacement of the damaged items free of charge at the manufacturer’s discretion.

15 year warranty

Sliding surfaces and stainless steel HDPE plates

10 year warranty

All steel and metal parts, which are galvanized using heat method, and parts with powder coating, as well as hooks, all pipes, rubber inserts and outdoor gymnastic and sports equipment’s sliding bearings.

5 year warranty

All springer swing metal parts and steel components with powder coating. All wood elements (hardwood, glued pine wood and sawn timber boards). All stationary rope and cable components (for example, vertical climbing net).

3 year warranty

Outdoor gymnastic and sports equipment: rubber parts and plastic parts, as well as thread fasteners and metal parts containing moving elements. All outdoor gymnastic and sports equipment’s welded parts.

2 year warranty

Moving rope and cable parts (for example, rope bridge).

Precondition for warranty to be valid, is to use equipment as intended, correct maintenance, repairs, if required, using original spare parts, as well as prophylactic work by specialized personal, following manufacturers recommendations. Proof of prophylactic work is given by the client, or person, who uses the playground. Warranty does not apply to operational wear and tear, intentional damages or acts of vandalism, force majeure conditions, unprofessional assembly, assembly which does not meet manufacturer’s instructions, and insufficient maintenance, disregarding Jūrmalas Mežaparki Ltd. ordinances. In case of a justified warranty claim Jūrmalas Mežaparki Ltd. has the rights to do the repairs at their discretion. Breach of contract or price reduction requests are eliminated due to the warranty commitment. However, the legitimate rights for defect liabilities are valid.

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